Frequently Asked Questions

Open the product page and check the game, compatibility, licence duration, available options and any requirements shown before checkout. If you are unsure which option fits your setup, contact B117 support before purchasing.

Verify the product name, selected option, supported game version, system requirements, licence period and delivery information. This helps avoid purchasing the wrong product or duration.

Use the Status page from the navigation bar. Product status information is displayed there using the status configured for each product.

Yes. If you are not sure about compatibility, product options or the installation process, contact the B117 Discord support before placing the order.

Delivery depends on the product. Check the delivery information shown on the product or order page. Automatically delivered items are normally made available through the SellAuth order flow after payment is confirmed.

Use the Installation Guide button on the store or open the B117 guide center. Follow the instructions for your specific product. OPEN INSTALLATION GUIDE →

Keep your order information and contact support with a clear description of the issue. Screenshots of error messages can also help support understand the problem faster.

If a product is marked as updating or unavailable, check the Status page and the support announcements for the latest information. Availability can change when the underlying game or software is updated.

B117 Services sells digital products. Sales are generally final after digital delivery or access has been provided, except where applicable law requires otherwise. Read the Refund Policy before purchasing.

Use the official B117 Discord support link. Include your order details when they are relevant to your request, but never post sensitive payment information publicly. OPEN DISCORD SUPPORT →

You can review the Terms of Service, Privacy Policy and Refund Policy from the legal links in the store footer.